Greetings! I just wanted to write a quick note to say thank you for your honesty and dedication while selling me my new car!
Thank you so much for answering any and all of my questions. I'm happy with the car I purchased, and I'm not freaking out about the purchase price! That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you.
You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Garber Chevrolet!
Thanks again,
Kylie G.
"I realized when I got home I had gone on the wrong day. Garbers never mentioned that I was there a day before my appointment. They fit me in wonderful. I would have been very embarressed. Nice people skills that make a big difference."- Jill G.
“Joel was a great salesperson! He was very patient and did not pressure at all. I appreciate the willingness of the staff to work with my schedule and my needs.” ~Amy R
My experience with Garber Chevrolet was am excellent one. I had been searching for weeks trying to find the right truck with a different dealer. With a lot of frustration and no success, I decided to momentarily take things into my own hands and search on autotrader.com. Low and behold, Garber Chevrolet had the one I'd been looking for! I called them and was immediately greeted by a wonderful sales person by the name of John Rule. Even though Garber was an hour and fifteen minutes from me I didn't hesitate to head up to check it out. John even stayed late to make sure I'd be able to see the truck and even test drive it. He was more than helpful and extremely courteous. Needless to say, I bought the truck. Thanks John and Garber Chevrolet for helping me purchase my very first brand new silverado! Sincerely, Troy and Angela H
My buying experience was incredibly easy, thanks John and Mike you made my experience great!! I will return and recommend Garber to my friends and family - Richard D
Justin Jarmin was an excellent salesman. He informed my husband and I about everything we needed to know. He deserved an 11 but there was none so he gets a 10 - Dianne S.
John was a great salesman even though I made it hard for him to find me exactly what I wanted. -Joshua C
"Made my appt 2 weeks in advance, made my appt online and scheduled it for a day when I could be without my car. I indicated in the online appt what services I needed and when I needed my car back. They called me and told me my car would not be done but would have a loaner. When I arrived to pay, was told my car was done and was able to leave in my vehicle. I was happy about this."- Marissa H
"Sales person was very helpful and worked with us to get what we wanted. Would definately buy from him again." - Wayne J
"Garber Chevrolet is a great dealership from the service department, to the new car sales, to the body shop. Top notch!" - Michael S.
"The salesman was willing to help in any way and made the buying of a new vehicle a very easy process"- Dennis W.
"The entire experience at Garber Chevrolet was exceptional. I am very happy with my Silverado and all of the Garber Staff"- John M. Sales Customer
"SERVICE WAS GOOD JR WEAS GREAT AS WELL AS TERRY. "- Michael B. Service Customer
"I really appreciate you to adjust our appointment especially with all the flooding in the area.......Thank You" - Virgil J. Service Customer
Came in without an appointment & was able to get an oil change & tire rotation without a long wait. Thanks for the good service. - Lawrence Q
Jeff Pacholka is a great asset to Garber. He helped me during a time of turmoil. - Jason R
"Everyone I have contact with are very personable and friendly. Even the sales staff and others from the front office who come to the waiting room for coffee are friendly. They all say something pleasant to those waiting. Service people do everything they can to be helpful and understanding of the customer's issues and situation." - Stephen K
Having delt with the Garber Group in the past, I expected excellence and that is exactly what we got. Every part of purchasing a new truck was done with the highest standards. Great sales people, general manager and business manager made buying a new vehicle a wonderful experience. Thanks! - John M
I very much enjoyed my experience. Jeff was great - he answered all our questions honestly and fairly and we were very comfortable making the purchase. I will definitely see Jeff again when it's time to get a new car. - Andy C
I think the salesperson (John Gottshalk) and his assistant Stephanie were both the ultimate professionals. This is the second vehicle I got thru John and would go back to him in a heart beat. - Ricky M
They worked with me and this was the first brand new vehicle I've ever bought. I drove an hour to get the vehicle I wanted for a good price. I've been telling everybody I know where to get a vehicle. I know where I will be going to purchase my next vehicle. Thanks Joel!!!! - Duane H
My salesman, John Murphy, was FANTASTIC!!!! After dealing with a bad situation at another car dealership, Mr. Murphy was a complete pleasure to work with. I will 100% refer all friends and family to him. - Marcy M
I only stopped by this dealership to check out a car that I wanted to buy locally. I ended up liking JR's (salesman) personality and his eagerness to provide an excellent service. I ended up driving through a snow storm 100 miles for the deal he offered me. - Troy B
Everyone was friendly and very helpful on helping us purchase are first new Chevy truck. We will be back when we go to buy another new car or truck!!! - Lisa M
Nate as always did a great job getting my sons car in and fixed on a Saturday which was great. Thanks Nate I can always count on the service I get from Garber. - Carrie W
Not having purchased a new car since 1992, I was extremely nervous and unsure about the process. My salesman, Joel Drake, was very patient and reassuring. He made the whole process as stress-free as possible. I felt that he was really working for me when he called all around trying to find the car I wanted so that I could take advantage of a discount offer from GM that was set to expire Feb. 28th. When he couldn't find a car locally he quickly put in a production order for it, hoping to get a VIN number before the 28th that would enable me to get the discount. I really appreciated the phone calls that let me know what was happening all along the line. Due to his quick actions, I got my discount. The whole purchase process went much faster and easier than I had anticipated. I would definitely recommend Joel Drake to anyone wishing to buy a new car. -Kathleen T
“I went to my nearest dealership and spoke with a salesman regarding a new or used vehicle. He did not get back with me. I saw a commercial for Garber Chevrolet and spoke with Joel Drake who stated he could work within my budget requirements. Although the dealership is over an hour away it was well worth it. The salesman and dealership made me feel comfortable and welcome. I am happier than a pig in poop with my brand new Silverado!!” ~David A
It's always a nice & relaxed feeling, never pressured when dealing with Garber Chevrolet. My wife & I always deal with Jeff Pacholka when buying a vehicle & have referred other people to him. -Jason O
“Our salesman, John Rule, is a great salesman and an asset to Garber Chevrolet. We will return to him for all of our future vehicle purchases and will recommend him to our family and friends.” ~Paul A
“Jeff Pacholka is the reason we keep coming back to Garber!” ~Thomas K
Jeff was the perfect salesman for me. My parents have bought a few vehicles through him, so I decided to do the same. I'm not local anymore, so most of our contact was via email. I knew what I wanted and actually picked out the car on the website. Jeff was very helpful as I was a first time car buyer. He wasn't too pushy like many salesman (car or otherwise) can be. I would definitely buy my next car from Garber. -Morgan D
Stopped by for routine lube/oil service on a dull an overcast day. Cheerful service staff took good care of my order and work was done to my complete satisfaction--quality work as usual. Price of the service was very reasonable. Mike A. and Nate A. made sure things were done correctly. -Joe B
I came in for an oil change and tire rotation. They found I had a coolant leak and replaced the water pump, gasket, and thermostat housing which was under warranty. I depend on my car to get me to work and home (a 42 mile round trip) and I appreciate they went the extra mile to keep my car running safely. Martha R
Rob has taken care of my vehicle service for years. He is honest and fair and I can't say enough of what that means to me. In my past I have been ripped off in service costs and I feel lucky to have Rob as my service advisor - Christine N
“I was very happy with our service and my wife and I love our new Malibu.” ~Richard D
“Joel is the BEST SALESMAN ever!” ~Terry M
“John Rule was and is a Great Salesperson. He went above and beyond and I would highly recommend him. Look forward to my next vehicle.” ~Jason C
“Very professional sales staff not only in knowing the product but in the way you are treated. Never felt rushed into anything. This was a very positive experience purchasing my vehicle from Garber Chevrolet. Will recommend Garber Automotive to anyone I know of that is thinking of buying or leasing a new or used vehicle.” ~Steven R
“Part of my decision to buy from Garber was based on previous experience with the body shop after hitting several deer over the years. They did great work on schedule, no hassle. The other part of the decision was because the Volt is such a great product. My salesman, John Rule, was honest and straightforward -- I really enjoyed working with him.” ~James C
“This was my best leasing experience ever. John was very nice about explaining all of the financing. I had tons of questions and he sat and answered every single one. I love doing business in my hometown and I love it even more when it is a wonderful experience. Thank you John and Garber Chevy.” ~Melissa S
“They are always very informed about the vehicles they are selling. I have found them to be a great group of associates and always willing to make the new car purchase a pleasant experience” ~Ruthann K
Rocky --- It was such a pleasure to have worked with you on buying a new auto. I appreciated your professional attitude and your williness to assist me in making sure that I was satisfied with my purchase. I appreciated the negotiation that you did with Dale. It was nice meeting and I hope that you have a great career with Garber Chevrolet. I faxed the requested materials. I hope that our paths cross again one day.
Thanks for EVERYTHING!
D
“I had the pleasure of working with three gentlemen from Garber – Josh, Joel, and Terry. These gentlemen were absolute professionals. They were dedicated to making sure I was happy with the vehicle I chose as well as the financial arrangements involved in buying my new car. These three gentlemen took care of every detail with utter perfection and I left the dealership with the satisfaction of knowing that not only did I have the car that was perfect for me but I also had the pleasure of buying it from a stellar group of individuals with absolute honor and integrity. I can without reserve say it was an absolute pleasure to work with these men and through their efforts Garber has earned my car buying loyalty for life. Thank you to Josh, Joel, and Terry!!!” ~Nancy B
If you are wondering how in the world I bought a car in Midland, [ I live in Swartz Creek] i's because my best friend and her husband have bought vehicles for years from Jeff Polchalka (excuse any misspellings). He came highly recommended by the Finkens and was able to get me end of the year pricing yet order my vehicle with exactly what options I wants and the color I wanted on the last order. No one in my 40 years in automotive has ever done that for me. Great guy; you are lucky to have him.
Pat S
I know it was only a few months ago when I got my Hyundai… I needed to get into something with a lower payment and with a little more space. After a few months of trying to sell my car with no luck Mike Weinert stepped up to help me out. I am now extremely happy having a vehicle that’s big enough for my drums and my kids, and nearly cuts my payments in half!
...
I want to let you know how much I truly appreciate everyone at Chevy in Midland. Especially Mike Weinert, Dale Greenwood, Rob Boerner, Dana Hayes, Nathan Antcliff , Matt Frazier and Chris Berghuis.
Each of one them was more than happy to help me at the drop of a hat. They will all probably tell you that their interaction with me was minimal, or that it was nothing. They do this stuff every day. But for me these small interactions in the process helped me upgrade my life, and that makes them remarkable.
On the way home from Midland last night, I was so happy I took a detour on the way back to Saginaw to Bay City to show my parents!
Thank you for making this all possible…
Kyle
“Craig and Justin worked wonderfully for us before, during and after the sale. They both went above and beyond their normal procedures during a sale. Volunteering to deliver the vehicle 150 miles for our convience was truly a blessing to us, most likely that decision was what really encouraged us to lease another vehicle with The Garber Group.”
Recently I was in the market for a new car. Although I have bought several cars over my lifetime I have never developed a single dealership loyalty so I did what many new car buyers do and I shopped at several dealerships. During that brief but extensive journey I met Josh Kusterer. He represented the epitome of professionalism, honesty and dedication. Although I drove several cars on his lot I had a specific vehicle in mind so I continued looking. Throughout my journey every other salesperson I encountered paled in comparison to Josh. Josh stayed in touch with me through phone calls and emails showing an utter dedication to assisting me in finding a car that I would be happy with. After some creativity he did just that – he found a car that is perfect for me. He went out of his way and did his job with absolute enthusiasm and commitment. He treated me with kindness and consideration and honored my wishes as a new car buyer both in style, color, and payment options. I can without reserve say it was an absolute pleasure to work with Josh and through his efforts Garber has earned my car buying loyalty for life. Because my car actually came from Garber Chevrolet I also had the pleasure of working with two staff members from that dealership – Joel and Terry. Both of these gentlemen were in the same class as Josh – absolute professionals. They were dedicated to making sure I was happy with the vehicle as well as the financial arrangements involved in buying my new car. These three gentlemen took care of every detail with utter perfection and I left the dealership with the satisfaction of knowing that not only did I have the car that was perfect for me but I also had the pleasure of buying it from a stellar group of individuals with absolute honor and integrity. Thank you to Josh, Joel, and Terry!!!
-Nancy B
“Rob and Nate both do a great job in the service department, they seem to take personal ownership and get to know the customers as well...very appreciated.” ~Cami W
“I really recommend Garber Chevrolet. They are very courteous and I feel very comfortable to leave my car in their hands to review and services.” ~Paulo P
“Justin and dealership have treated me very well” ~Donald R
“The service I received was incredible. The entire staff was excited for me and willing to answer any questions I had. To top it off, they even contacted the electrician to order a charging station for me. I was pleasantly surprised to receive a call from the electrician with all of my information! Thank you for the help!” ~Abigail R
"Jeff Pacholka is an excellent salesman. We would not buy from anywhere or anyone else.” - Matthew Q
“My Traverse is the second vehicle that I have purchased from Garber Chevrolet, and the main reason is because of the service department. They are friendly, helpful, and treat me with respect. I appreciate the loaner car service when my car needs to be in the shop for more than a day.”
“I was extremely impressed with the efficiency and detail that was taken in handling my new car purchase. I had limited time to select and buy the vehicle while in the middle of the move and Jeff Pacholka/Garber took every care in making it an easy process. I was able to drive the Equinox off the lot the same day I signed the paperwork, something I understand is not within the norm. The assistance Jeff provided proved invaluable during an otherwise stressful time. I will be back to Garber for future service and car-buying needs.”
Keep JR Rule at Garber, he is a GREAT guy, great personality, helpful, and wants you to be happy!
My husband and I are extremely pleased with our entire experience. We are thankful for the assistance we received from all of the staff at Garber Chevrolet, especially our Justin Jarman and Craig Lang. We will be back for our next purchase.
Garber Chevrolet is the place to go. Jeff Pacholka is an outstanding sales professional and the Service Dept is great as well!
“Jeff did a great job of finding the exact Suburban that we wanted. The whole process went smooth and fast. Thanks for taking such good care of us.”
“Our sales rep, Jeff Pacholka, was very easy to work with and I would recommend him to anyone looking for a new Chevrolet.”
“Great people to work with in Service Department (Rob) and also Mike and Nate. Sales department (Jeff P.) and Body Shop (Brad and Brian) are also a pleasure to work with. Everyone does a fantastic job!!!All our current vehicles have been purchased through Garbers (3) and we will continue to purchase and also do both service and body shop work through Garbers!”
“In all my years of buying Chevrolet trucks I think Jeff Pacholka at Garber Chevy is probably one of the best salesman I have ever had the pleasure to work with. I would also recommend him to anyone interested in any Chevrolet product or truck. Thanks Jeff.”
“I’ve dealt with many dealerships in the past and by far Garber impresses me the most as being kind, understanding and willing to deal! Dealing with them was a pleasure!”
“Joel at the Midland Michigan Garber dealership was wonderful. He was handed a mess from a previous dealership and he went above and beyond to straightened the matter out and I have recommend him to our neighbors and I will be returning to him in a few years for my next purchase.”
“We were so pleased we told our neighbors to go to Garber in Midland. A week later they purchased a brand new truck as well!Terry and Joel were very helpful and friendly. we look forward to doing more business with them.”
I really was very pleased with Justin Jarman (sales associate) and also every one that made this purchase easy and very pleasant. Justin: you are the BEST!You made my purchase easy and you were (are) very honest - Thanks for being there for me!! - My son was also very impressed with your knowledge of what you sell. You, for sure, know your product.
Sharon K
My wife and I enjoy the [Nissan] Rogue more than you know! Especially my wife as she's gotten to drive it more than myself. We cannot thank you enough for the work you put into finding us a car that would fit our needs for the BEST price possible. We are thankful for your professionalism, kindness and patience as we narrowed down the options to the winning vehicle. Justin Jarman and Garber Chevrolet did us right. My wife and I will be back for our next vehicle.
Also, please send our gratitude to the Garber team that made this a great experience for us.
Thanks again and God bless,
Nathan
Midland Center for the Arts’ performances, events, and exhibits have gained added exposure by the generosity of Garber Chevrolet allowing us to promote them on their fabulous digital sign! Not only does their Graphic’s Designer create sharp graphics… they charge the best price… FREE! Thank you for the added exposure, Garber Chevrolet. You help us reach thousands of people on their daily commute!
Kristen
Mr. Parker,
My name is Bob Wisler and I just purchased a pre-owned Suburban LTZ from Dana Hays. Dana and I had been looking for this vehicle for probably the last 8-10 months. I would like to say that this purchasing experience was one of the best car buying experiences that I have had. There was no pressure and the price was fair. Dana did a great job working through the details and as well as the follow ups. I wanted to pass along my appreciation for the job that she did and wanted you to know as well.
I would also like to give kudos to Tom Fahrenbruch. He has also been very helpful and accommodating during the process. I’m one of those guys who really enjoys the process of buying cars. Dana and Tom almost made it too easy.
Again, hats off to your team.
Bob W
P.S. We love the Suburban!
EVERYONE AT GARBER CHEV IN MIDLAND TREATS US GREAT FROM EVERY DEPARTMENT. WE HAVE 3 VEHICLES WE PLACE IN THEIR HANDS TO KEEP THEM RUNNING AND LOOKING GREAT. THERE IS NO BETTER DEALER AROUND IN OUR BOOK AND WE BRAG SO MUCH ABOUT GARBER AND SPECIALLY ABOUT JEFF P IN SALES, NATHANIAL IN SERVICE, CHAD IN THE BODY SHOP. AND THE DETAILERS ARE WONDERFUL, THEY TOOK MY HUSBANDS 1997 CHEV SILVERADO AND MADE IT LOOK ALMOST NEW EVEN THOUGH MY HUSBAND WORKED OUT OF THAT TRUCK AND CUT WOOD & IT SHINED SO WELL I COULD READ THE SIGN GARBER IN THE REFLECTION. THEY PERFORMED THIS ALL IN SECRET FOR ME SO I COULD TREAT MY HUSBAND TO A CLEAN TRUCK FOR OUR WEDDING ANNIVERSARY. AGAIN WE FEEL GARBER IN MIDLAND IS THE BEST DEALER AROUND. AND THATS WHY WE RETURNED AFTER BUYING MY 2007 TAHOE TO COME BACK AGAIN TO JEFF, NATANIAL AND THE REST OF THE GREAT WORKERS TO BUY OUR NEW SILVERADO AS ANOTHER WEDDING ANNIVERSARY PRESENT FOR MY HUSBAND. GARBER IN MIDLAND MAKES IT SO EASY FOR ME TO SPOIL MY HUSBAND!
Judy Kerr, Pinconning
Unfortunately I needed to use your body shop as my new Avalanche was hit while parked. The repairs were done on time and with high quality. The staff was VERY accommodating and helpful. They updated me on progress and the car was returned fully cleaned and vacuumed-a delighter.
I've owned a number of vehicle brands but this is my first GM. I have been pleasantly surprised by your dealership from sales, to service and now body shop. Keep it up and my wife's next car may be a chevy as well.
Sincerely
Sean
Midland
"I would recommend your dealership and service department to anyone"
I've spent thousands of dollars with your service department - without a complaint about the service work that was done. Your service department personnel have always answered my questions as best as could be. I would recommend your dealership and service department to anyone asking. The only problem I've had was a billing problem - which was resolved to my satisfaction. Thank you.
Samuel,Midland
Another pleasant experience at Garber Chevrolet on Wednesday when I brought auto in for service.
Mike Albertson and other service people performed repairs, provided transportation for me and explained what was needed to keep my Buick running smoothly.
Will certainly return in the future.
Joe,Midland, MI
As always, the service team did a great job. I will give positive remarks to GM if asked. One simple upgrade that would be nice however is if the service dept called me when my car was done instead of me having to call and check in. I know they eventually get around to this depending upon how busy they are so it is not an expectation that they call right away but rather would be a "delighter".
Cheers
Sean,Midland
I had some body work done and I wanted to tell you how much I appreciate the well done job I received! I was shocked to see the inside of my car cleaned out. I dealt with Chad and words can't express how happy I am with the work that was done. You team is superb! Thank you!
Anita,Midland
In this day and age the word "service" has lost it's meaning with many retail businesses, but not with Garber Chevrolet
Mr. Parker,
I just wanted to let you know I had my vehicle in for service on Saturday, July 24. Mike and Rob were working. There was a group of about 5 women waiting for their vehicles. Every single woman waiting had nothing but praise for the service department at your dealership. They were telling horror stories about treatment they received at other dealerships in the area. Everyone agreed your staff takes care of their customers, and I wanted to let you know all the women that were waiting felt like they were treated with respect and all felt comfortable bringing their vehicles to Garber's for all their service. Keep up the good work!! Thank you,
Sally
" Everyone agreed your staff takes care of their customers, and I wanted to let you know all the women that were waiting felt like they were treated with respect and all felt comfortable bringing their vehicles to Garber's for all their service."
"Enjoyed doing business at Garber Chevrolet"
John Gottschalk treated us great! Enjoyed doing business with him and Garber Chevy!
Richard of Midland